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Read MoreJAMCRACKER
ADDS EIGHT SERVICE PROVIDERS,
UNVEILS NEW PARTNER PROGRAMS
Market-Leading ASPs Join New Jamcracker Innovator Partner
Program and
Jamcracker ASP/Technology Advisory Council
Cupertino, Calif., December 7, 2000 -- Jamcrackerœ, Inc., the complete web-based workspace, today announced partnerships with eight market-leading ASPs and technology providers. diCarta, Infopop, ITsquare, myCIO, OutPurchase, SkySoft, Talisma and Upshot.com have added their services and technologies to Jamcracker's co-branded solution portfolio, bringing the Company's rapidly-growing ASP and technology ecosystem to 21 partners.
Jamcracker also unveiled two innovative programs to support its partner relationships. The new Innovator Partner Program is designed to provide ASP and technology partners with extensive resources for marketing, selling, integrating and supporting their services as part of the overall Jamcracker offering. The new Jamcracker ASP/Technology Advisory Council is a forum created to directly involve strategic partners in the process of developing Jamcracker's service offerings to continue to address customer needs.
"These strategic new partners bring critical services that expand Jamcracker's comprehensive, seamless business and IT solution," said Feyzi Fatehi, senior director of business development for Jamcracker. "The Innovator Partner Program and the ASP/Technology Advisory Council set new industry standards for collaboration by creating a mutually beneficial relationship and a structure that supports Jamcracker and our partners working together to directly address shared customer needs."
New ASP and
Technology Partners
The new Jamcracker partners announced today, which are all members of
the Innovator Partner Program, provide the following services and
technologies:
- diDarta - Internet-based, business-to-business contract and revenue management solutions Infopop - Interactive Web-based discussion ITsquare - Collaborative development platform myCIO - Internet-based network security application services (Nasdaq: NETA) OutPurchase - Internet-based, full-service procurement solution SkySoft - Internationalization and localization solutions for web-based applications Talisma - Customer Relationship Management (eCRM) solutions for Service, Support, Sales and Marketing
- Upshot - Sales force automation and management
"Jamcracker offers unparalleled benefits to its partners, and is committed to furthering our mutual success through ultimate customer satisfaction," said Daniel Sears, Talisma's ASP Business Unit manager. "As an Innovator Partner, we are able to engage deeply with Jamcracker to ensure optimal service delivery to a broad base of customers that expect the highest level of service delivery and technology innovation."
Today's announcement bolsters Jamcracker's service offerings, as the company already has partnerships with the following 12 software and service providers:
- BEA Systems - e-business infrastructure software Connected Corporation - Online backup service Critical Path, Inc. (Nasdaq: CPTH) - Internet messaging and collaboration services Employease, Inc. - Human Resources management and benefits administration Entex - eBusiness infrastructure consulting and managed services Icarian - Online workforce management iPass - Global remote access service OneMind Connect (Formerly ManageMark) - Expense management service OpenAir.com - Web-native suite of professional services automation tools. United Messaging, Inc. - Email service USA.NET™ - Email service
- WebEx Communications, Inc. - Real-time communications infrastructure for Web meetings
Innovator Partner Program
Innovator Partners are chosen from companies that provide either a
best-of-breed service that is incorporated into Jamcracker's offering,
or a new technology that is used to build out the core capabilities of
the Jamcracker workspace.
Innovator Partner Program members can improve service to their customers by leveraging innovative Jamcracker technology, such as single sign-on and integrated billing, and by offering enhanced 24x7 support through Jamcracker's Service Center. They can also help guide future Jamcracker offerings through participation in the ASP/Technology Advisory Council. Innovator Partner Program members are invited to participate in Jamcracker's channel program, through which they gain immediate access to new sales and marketing opportunities.
ASP/Technology Advisory Council
Jamcracker created the invitation-only ASP/Technology Advisory Council
as a forum for its strategic Innovator Partners to meet regularly with
key decision makers from JamcrackerÕs support, marketing, operations and
engineering organizations. Members will discuss and directly impact
future Jamcracker service delivery roadmaps, operational aspects of
service delivery and partner marketing programs. The Council will meet
quarterly, with its inaugural meeting scheduled to take place during
early 2001. Jamcracker will chair the Council.
"We already have a CIO Advisory Council and a Channel Advisory Council, both of which have been instrumental in securing direct feedback from stakeholders," said Fatehi. "The ASP/Technology Advisory Council will be another effective vehicle to help us stay in close contact with more of our ecosystem of partners and continue to enhance Jamcracker services while evolving our partners' overall value proposition."
About Jamcracker
Jamcracker™, Inc., the complete web-based workspace for IT and business
applications, services and support, leverages the power of the Net to
help medium-sized companies use technology to its full potential.
Jamcracker aggregates and integrates best-of-breed web-based
applications and services from a variety of providers into a single,
secure and scalable platform, giving customers the flexibility to select
the services that work best for them. Jamcracker monitors, manages and
supports service level agreements for multiple vendors, giving customers
a single point of accountability for web-based IT services. These
services are available around the clock, through a single sign-on,
secure service delivery workspace. Jamcracker, founded in 1999, is based
in Cupertino, Calif.
| Contact: | Lisa Tarter Public Relations Tel: 617-576-0058 ltarter@jamcracker.com |